Shipping policy

Shipping Policy

At WaffleFish, we aim to make your shopping experience as smooth as possible. Here’s everything you need to know about our shipping process:

Processing Times

Orders are processed and dispatched within 1-3 business days.

You’ll receive a confirmation email with tracking details once your order is on its way.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

Delivery Times

Australia: 3–7 business days.

Please note: delivery times may vary due to the postage service, which is beyond our control.

Eco-Friendly Packaging

We’re committed to protecting our oceans, so we use eco-friendly, recyclable shipping materials wherever possible. If you discover a better alternative, as this space is evolving all the time, please let us know and we will gladly research.

Returns and Exchanges

For details on returns and exchanges, please refer to our Refund Policy

If you have any questions or concerns about your order, feel free to contact us at hello.wafflefish@gmail.com.

Thank you for supporting our mission to protect the oceans while keeping your family comfy and stylish!